Administrative & Communications Coordinator

We are a well-known law firm based in Vancouver, BC, with an office in Montreal. We are looking for an Administrative and Communications Coordinator to assist us with our rapidly growing class action practice as follows:

Job Description

The Administrative and Communications Coordinator is fully bilingual (French and English) and will be based in the firm’s Montreal office. They will assist with communications and public relations of the class actions practice.

The coordinator is a highly motivated individual with experience in and a passion for designing and implementing communications, and content strategies. This includes creating relevant content, blogging, community participation, and providing communications leadership (both internal and external) to the firm.

Specific Duties and Responsibilities:

External Marketing and Public Relations Communications

• Create, proofread, translate, and edit copy in French and English for public-facing marketing and public relations channels, including our website, social media, newsletter, press releases and blogs;
• Develop and manage email and social media marketing campaigns, including copy, scheduling, testing, and database management;
• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness;
• Evaluate and monitor email and social media marketing campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports;

Class Action Communications with and Research

• Conduct class action market research and identify trends;
• Research factual context for the viability analysis of new potential class action files;
• Field calls and emails from the public related to class actions – respond to them or forward them to the right team member for a response;
• Provide administrative support related to class member communications, including formatting and revising documents and updating mailing lists for e-newsletters and marketing materials;
• Assist with new client intake, including fielding form submissions and reaching out to members of the public who have contacted us based on outreach campaigns.

Administration

• Assist with light reception duties such as answering the main office line and the door intercom;
• Respond to written public inquiries;
• Manage CRM database on a daily basis to ensure standardized data format
• Assist with keeping track of office inventory and submit requests for new stock as needed (printer ink, paper, kitchen items, etc);
• Assist with light office services needs such as incoming and outgoing document and mail processing, binder creation when going to court, etc.

Education and Experience

• Undergraduate degree in communications, marketing, journalism or a combination and relevant experience;
• Experience in administrative work preferred; and
• Proficiency in Microsoft Office suite.

Knowledge and Skills

• Fully bilingual, first-language French preferred, advanced English is necessary, strong ability to translate is a significant asset;
• Strong organizational and task management skills;
• Exceptional copywriting, proofreading, oral communication, and story-telling ability;
• SEO best practices for blog and website copy;
• Attention to detail;
• Self-starter who is able to independently move projects forward, prioritize tasks, and meet deadlines;
• Shows personal characteristics like client focus, initiative, organization, flexibility, effective interpersonal skills; and
• Must have a high level of creativity.

Slater Vecchio is committed to career growth and training opportunities for all employees.