Social Media / Communications Coordinator

Job Description

The Social Media/Communications Coordinator has experience and expertise in all social media platforms and high-level interpersonal skills to connect with individuals.

This individual is fully bilingual (French and English) and will be based in the firm’s Montreal office.  They will have a keen eye on the community in both Quebec and British Columbia and will assist with coordinating marketing projects, such as assisting with the development, execution, and monitoring of email, digital, social media, and marketing campaigns, direct client contact, and including creating original content and conducting market research.

The coordinator is a highly motivated individual with experience in and a passion for designing and implementing marketing, communications, and content strategies. This includes creating relevant content, blogging, community participation, and providing communications leadership (both internal and external) to the firm.

Specific Duties and Responsibilities:

Social Media, Website and Marketing

• Support the marketing coordinator in the Vancouver office with the planning, executing, and tracking of marketing programs such as email, event, social media, or marketing content;
• Create, proofread, translate, and edit copy for various marketing channels and social media in both French and English;
• Assist with developing and managing content, such as blogs, public relations efforts and promotional materials including press releases, brochures, posters, newsletters and flyers;
• Use SEO best practices for blog and website copy;
• Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management;
• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness;
• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports;
• Conduct market research and identify trends.

External Communications – Class Members and Public Inquiries

• Field calls and emails from the public related to class actions – responding to them or forwarding them to the right team member/lawyer;
• Provide administrative support related to class member communications, including formatting and revising documents and updating mailing lists for e-newsletters and marketing materials;
• Assist with intaking new clients, including fielding form submissions and reaching out to members of the public who have contacted us based on outreach campaigns.

Education and Experience

• Undergraduate degree in communications, marketing, journalism or a combination and relevant experience;
• Minimum of 2 years experience in a marketing/communications or similar role, with a strong interest in social media and writing;
• Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing with a special emphasis on Instagram, X, Facebook, LinkedIn, and Hubspot;
• Proficiency in Microsoft Office suite.

Knowledge and Skills

• Highly versatile and an all hands-on deck attitude;
• Fully bilingual, first-language French preferred, strong ability to translate is a significant asset;
• Willing to do administration;
• Strong organizational and project management skills;
• Exceptional copywriting, proofreading, oral communications, and story-telling ability;
• Attention to detail;
• Self-starter who is able to independently move projects forward, prioritize tasks, and meet deadlines;
• Shows personal characteristics like client focus, initiative, organized, flexibility, effective interpersonal skills and team-player;
• Must have a high level of creativity.

Slater Vecchio is committed to career growth and training opportunities for all employees.